
❤ Testimonials
What customers say about using it at home
Why choose the Vitabyo Massage Cradle?
Premium comfort, faster delivery and less hassle — from the first use onward.
See what real customers say
Free massage guides
Never given a massage before? These short, free guides show you exactly what to do, step by step.
Questions before you buy?
Quick answerUS Bed Cradle: 3–5 business days. Elsewhere: 5–14.
Orders are processed within 1 business day. In the US, the black Bed Cradle with armrest ships from our US stock and arrives in 3–5 business days. Other versions and destinations take 5–14 business days. You get a tracking link by email the moment your parcel ships.
All the details are in our Shipping Policy.
Quick answerTry it for 30 nights. Not for you? Full refund.
Use it on your own bed for up to 30 nights. If it's not for you, message us and return it within 30 days of delivery for a full refund, with no restocking fee. Return shipping on change-of-mind returns is paid by you; if it arrives damaged, defective or not what you ordered, we cover it.
Your refund goes back to your original payment method within 5 business days after the return arrives. Read the full Returns & 30-Night Guarantee.
Quick answerYes. The base slides under almost any mattress.
The flat base slides between your mattress and bed frame, and the weight of the mattress holds it steady. It works on any bed size from twin to king, with mattresses 5.5–17.7 in (14–45 cm) thick.
Quick answerIt's built for comfort and relaxation, not as a medical device.
The cradle keeps your head, neck and spine in a neutral line while you lie face-down, so you can breathe freely without twisting your neck. Most people use it to relax a tense neck, shoulders and upper back.
It is not a medical device and doesn't diagnose or treat any condition. If you have an injury, recent surgery or chronic pain, check with your doctor before using it.
Quick answerYes. A registered EU company, with real people answering support.
Vitabyo is a brand of Vlafirar Concept S.R.L., a company registered in the European Union (Romania). Every order goes through Shopify's secure checkout, and you can talk to a real person on WhatsApp or at support@vitabyo.com.
Full company details: Legal Information.
Quick answerNo. The price at checkout is the final price.
For US orders, all duties and import fees are already included. There is nothing extra to pay when your parcel arrives.
Quick answerIt gives your arms a place to rest.
The Support Bar sits under the face cradle so you can rest your forearms instead of letting them hang or pushing into the mattress. That takes pressure off your shoulders and chest and makes longer sessions far more comfortable.
Quick answerNo wobble. Your mattress locks it in place.
Your mattress sits on top of the base, so the cradle stays put while you lean into it. The frame is made of metal, not plastic, so it stays steady through a full massage.
Quick answerUnder a minute, no tools needed.
Slide the base under your mattress, attach the face cushion and you're ready. Everything you need is in the box.
Quick answerDamp cloth and mild soap. Done.
The memory foam cushion has a soft cotton cover: spot-clean it with a damp cloth and a little mild soap, and wipe the metal frame with a damp cloth. Let it dry before your next session. It's easy to keep hygienic even when several people at home use it.
Quick answerStart with 10–15 minutes.
Begin with short sessions of 10–15 minutes and build up as it feels good. Your free Massage Guide includes a simple 10-minute routine to get the most out of every session.
Quick answerSoft cushion, open center, no hard edges.
The face cushion spreads pressure around your forehead and cheeks, with an open center so you can breathe freely. As with any face-down position, you may see light marks after a long session. They fade within minutes.
Quick answerYes. The open face cushion keeps your head straight.
Yes. Lying face down with your head straight and your arms on the armrest makes at-home facials, skincare sessions and lash or brow appointments more comfortable for both people. Wipe the cotton cover with a damp cloth after each session.
Quick answerUS, Canada, UK, EU, Australia and more.
We ship to the United States, Canada, the UK, the EU, Australia and many more countries. Enter your address at checkout to see the delivery options for your location.
See our Shipping Policy.
Quick answerYou'll get a tracking link by email as soon as it ships.
As soon as your order ships, we email you a tracking number. Can't find it? Check your spam folder or message us on WhatsApp with your order number.
Quick answerYes, as long as it hasn't shipped.
Message us as soon as possible: as long as your order hasn't shipped (usually within 24 hours), we'll update or cancel it free of charge. Once it has shipped, you're still covered by the 30-night guarantee.
Contact us on WhatsApp or at support@vitabyo.com.
Quick answerYou, for change-of-mind returns. Us, if it's damaged or wrong.
For change-of-mind returns, you pay the return shipping. If your order arrives damaged, defective or not what you ordered, we cover it. Contact us first and we'll send you the return details. Full terms in our Refund Policy.
Quick answer12 months on manufacturing defects.
Every Vitabyo Bed Cradle has a 12-month limited warranty against manufacturing defects. If something fails from normal use, we repair or replace it. The cushion and cover are covered for 90 days from delivery. See our Terms of Service.
Quick answerYes. Encrypted Shopify checkout.
Payments are processed by Shopify and PayPal with SSL encryption. We never see or store your card details, and PayPal orders are also covered by PayPal Buyer Protection. Read our Privacy Policy.
Quick answerCards, Apple Pay, Google Pay, PayPal and Shop Pay.
Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal and Shop Pay. Checkout shows every option available in your country.
Quick answerNo. It's a one-time purchase.
You pay once and it's yours. There's no subscription, no membership and no surprise charges. Any shipping cost is shown before you pay.
Quick answerYes. It's added to every order automatically.
The Massage Guide – The 10-Minute Touch ($19 value) is added to your cart automatically and sent to your email after purchase. You keep it even if you return the cradle.
Still unsure? WhatsApp us or email, we reply within a few hours.